"Welcome!" Second edition is an intermediate level course for people who need to use or who are preparing to use English in their day-to-day work in the tourism, hospitality and travel industries. The core language skills are developed through a wide range of tasks which closely reflect the user's world of work. Particular emphasis is placed on realistic and integrated communication tasks which give students the opportunity to build confidence and improve fluency. This fully updated second edition contains new illustrations and photos as well as updated reading texts. There is extensive practice in email writing and further communication activities designed with the busy professional in mind. Key features of the Student's Book: modular organization for maximum flexibility. 50 lessons on double pages for easy use in class. use of real world content and context. student-centred approach.