“This timely book addresses the excessive and misguided use of email and helps all of us come to a more sensible view of when, where, and why to use it. It also goes beyond email to provide a roadmap for effective workplace communication in general. You and your organization will be able to go further, faster – that is, be more productive.” Dr. Mark Frohman, President of Frohman Consulting Corporation and author of The Purpose Driven Organization, Mastering Priorities, and Involving Others in Problem Solving "I have key staff members chained to their desks daily clearing email and complaining that many emails are not required, or at least they did not need to be copied. I know as an organization we need to communicate more effectively. I look forward to passing this book onto my staff and watching the improvements." Terry P. Roche, President of Thomas Engineering Corporation “I spent many years trying to better manage email but seemed to be losing ground on productivity. This book...