A volume in LMX Leadership: The Series Series Editor George B. Graen, University of Illinois at Urbana-Champaign (Retired) When the tried and true formula for an organization's performance (its game plan) begins to fail, it must change its game or become obsolete. Publicly recognizing that the old formula is becoming less useful and a new formula must be developed and implemented is difficult for most stakeholders, but for survival the stages of grief must be endured and the conclusion accepted. Moreover, the romance of the "grand old formula" must be overcome by the realization that a new and more attractive formula must be invented or found to replace it. The fate of thousands of organizations that did not change their games when WalMart came to town bears witness to the Iron Law of Capitalistic Markets: "Change your game when necessary to remain competitive". As Mr. Sam Walton told my son, Mike, stay the course as long as you can, but be willing to change it when it's not working....