Ten years ago, the information technology outsourcing market was in its infancy. Today it is a multibillion-dollar industry. Analysts expect this rapid growth to continue as companies move beyond the outsourcing of information technology systems to the business processes they support. Successful integration is critical to a successful outsourcing relationship for three reasons. Firstly, it prevents the loss of key staff, knowledge, and productivity by addressing “people” issues in a timely and sensitive manner. Secondly, it minimizes disruptions to the business by focusing on a seamless transfer of resources and services. Thirdly, it frees executive management and allows them to focus on the strategic issues that will return long-term value (beyond simple cost savings) to the organization. This book aims to provide an answer to the question regarding the influences corporate culture alienation has on people's participation, loyalty and commitment and how far corporate culture affects a successful transition/integration of employees into the new organization.